Single diamond Ring

Exchange and Returns Policy

At 62carat, we strive to ensure every piece reaches you
in perfect condition. Please review our policy below regarding exchanges and
missing items:

Exchange Requests We only offer exchanges in the event
that you receive an incorrect product. If this occurs, please contact us within
24 hours of delivery:

• Email:
  info@62carat.com
• WhatsApp:
  +91 9211218707

Please ensure you include your Order Number in your
message to help us expedite your request.

Missing Items or Damaged Parcels To ensure a secure
delivery experience, we require a clear, unedited video of the parcel being
opened to process any claims regarding missing or damaged items.

• Requirement:
  The video must clearly show the package being opened from its original,
  sealed state.
• Policy:
  If a parcel has already been opened before a claim is made, or if an
  unboxing video cannot be provided, we are unfortunately unable to offer a
  replacement or refund for missing items.

We appreciate your cooperation in helping us maintain the
quality and security of our shipments.

Product Representation & Ordering Policy

We strive to provide the most accurate visual representation
of our collections. Please note the following regarding our product imagery and
purchase terms:

Product Imagery & Visualization Please be advised
that the product images displayed on our website are enhanced for visual
clarity and may be subject to minor digital adjustments to highlight design
details. As these are representations, the actual product size may vary
slightly.

Pre-Purchase Assistance If you have any concerns
regarding the exact dimensions or scale of a piece, we strongly encourage you
to contact us for actual, unedited product photographs or videos before
finalizing your order. Our team is happy to assist you in making an informed decision.

Final Sale Policy As we provide the opportunity to
verify product details prior to purchase, please note that we do not accept
returns or exchanges based on discrepancies in product size or visual
perception after the order has been delivered.

We strive to process and ship orders as quickly as possible. Most orders are expected to be delivered within 7-10 business days